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Our Privacy Policy

Confidentiality Agreement

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We will not share your membership information with third-party companies or individuals. If you prefer, you can shop from our store without becoming a member as well. 

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Our store may regularly send campaign information, information about new products and promotions to its customers and members. 

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Our members can decide whether to receive marketing information during the registration process or choose to opt-out.

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Our website is a 128-bit SSL secured, which means only members can access their transaction data and change their personal information.

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We don't record your credit card information or any payment details, only your card provider will have access to your payment information.

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Once our payment system and your bank verify your transaction, we will receive the payment.

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If your credit card information is inaccurate or your limit is insufficient, your bank will send an error code to our system. 

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In this scenario, you can send us an e-mail to info@vivicollection.net along with the transaction error code.

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Credit Card Security

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We prioritize the security of our customers' credit card information by encrypting credit card information used during the shopping with 128bit SSL (Secure Sockets Layer) protocol.

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One of the major indicators of our secured website is the lock icon displayed to the left of our domain name in the browser search bar. 

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This small icon shows you are on a secure connection, and it encrypts and protects all of your personal and payment information. 

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Our payment system audit all credit card payment/invoice/delivery address against fraud, for this reason, please confirm the accuracy of the billing address and contact information.

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E-Mail Security

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Please avoid writing your credit card number or your password in the e-mails you send to our customer services regarding any of your order inquiries.

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Our company cannot guarantee the security of information transmitted from your e-mails under any circumstances.

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